Windows Vista Help: Opening the Windows Vista box

Usability is about making a thing (be that thing a door handle, a computer application or a can opener) inherently easier to use. Ideally, use should be self-evident.

Microsoft have taken a beating over Vista since its debut last year. Seven options to shutdown/sleep. It’s even been called a chrome plated turd.

Why is this important? Usability should affect all facets of design, from the creation of the thing, to its packaging and even to the documentation supporting it.

When a retail box requires online help - even before you get to the thing inside the packaging, you may need to rethink your overall strategy.